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GhorfaTech Terms of Use and Privacy Policy

Terms of Use and Privacy Policy

Thursday, 09.10.2025 | Last updated: October 2025

1. Introduction

Welcome to GhorfaTech, a digital platform specialized in listing and booking vacation homes, serviced apartments, and shared accommodations across Saudi Arabia and beyond.

By accessing or using GhorfaTech's website, mobile application, or any of its services, you agree to comply with and be bound by these Terms of Use and this Privacy Policy. Please read them carefully before proceeding.

By continuing to use GhorfaTech, you confirm that you have the full legal capacity and authority to enter into this agreement and that your use complies with all applicable laws and these terms.

2. Updates to the Terms

GhorfaTech is committed to providing the most accurate and up-to-date information possible. However, occasional errors or changes may occur.

The platform reserves the right to update, modify, or amend these Terms of Use, the Privacy Policy, or any related information at any time without prior notice.

Such changes take effect immediately upon being posted on the website or app, and continued use of the platform constitutes acceptance of the updated terms.

3. Booking Terms

General Conditions:

When you make a booking through GhorfaTech, you agree to fully comply with all the booking terms and conditions set by the accommodation provider, including:

  • Cancellation and no-show policies.
  • Any additional charges or conditions imposed by the accommodation provider.
  • Requirements related to additional services such as cleaning or property management.

Late Arrival or No-Show:

If you expect to arrive late or cannot check in on the booking date, you must inform the property directly.

Failure to do so may result in the cancellation of your booking without refund.

Changes and Cancellations:

  • Cancellation and modification policies vary between properties.
  • Some bookings are non-refundable or non-modifiable.
  • Others may allow full or partial refunds, depending on the policy of the accommodation provider.

You are strongly advised to review the property's cancellation and no-show policies before confirming your booking.

Additional Fees:

GhorfaTech reserves the right to apply administrative or processing fees for changes or cancellations made through the platform, as indicated on the website.

4. Acceptable Use Policy

By using the GhorfaTech platform, you agree to:

  • Use the website and services solely for legitimate booking or listing purposes.
  • Be at least 18 years of age and legally capable of entering into binding agreements.
  • Pay all due amounts in a timely manner.
  • Refrain from any unlawful activity, misuse, system interference, or unauthorized access attempts.

GhorfaTech reserves the right to take the following actions in case of any violation of these terms:

  • Issue a warning requesting you to cease the offending behavior.
  • Remove any uploaded or posted content without prior notice.
  • Cancel any bookings made in violation of these terms.
  • Pursue legal action as necessary.

5. Copyrights and Trademarks

All intellectual property rights related to the GhorfaTech platform—including design, code, and content—are fully owned and protected by applicable copyright and trademark laws.

You may not reproduce, copy, distribute, transmit, display, modify, create derivative works from, or sell any materials obtained from the platform without prior written permission from GhorfaTech.

6. Privacy Policy

6.1. Information We Collect

GhorfaTech may collect the following types of information:

  • Full name, contact details (email address, phone number).
  • Booking and transaction details.
  • Payment information (processed securely through authorized payment gateways).
  • Technical and usage data (device type, operating system, browsing activity).

6.2. How We Use the Information

Your data may be used to:

  • Improve user experience and platform performance.
  • Facilitate booking and payment processes.
  • Communicate updates, offers, or booking confirmations.
  • Comply with applicable local regulations and legal requirements.

6.3. Information Sharing

Information may be shared with:

  • Service providers and accommodation partners solely for completing bookings.
  • Government authorities when required by law.

GhorfaTech does not sell, rent, or share personal information with third parties for marketing purposes without explicit consent.

6.4. Data Protection

We employ strict technical and organizational security measures to protect your information from unauthorized access, alteration, or loss.

6.5. Cookies

GhorfaTech uses cookies to enhance your browsing experience and website functionality. You can disable cookies in your browser settings; however, doing so may affect some platform features.

7. Limitation of Liability

GhorfaTech acts solely as a technical intermediary connecting users with accommodation providers.

The platform does not guarantee the accuracy of third-party information nor is it liable for errors, cancellations, or service failures by accommodation providers.

GhorfaTech is not responsible for any financial, material, or indirect losses resulting from misuse or violation of these terms by the user.

8. Communication and Notices

GhorfaTech may send notices or updates to users via email, SMS, app notifications, or other channels deemed appropriate.

For inquiries or complaints, you can contact us at:

📧 contact@ghorfatech.com

Or by mail at:

3769 Alia Plaza Complex, Al Thumama Street, Al-Rabi District, Riyadh 13316, Kingdom of Saudi Arabia.

9. Governing Law and Jurisdiction

These Terms of Use and Privacy Policy are governed by the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia.